We aim to process returns within 2 working days of receiving them*. You will be notified by email once the return is complete.
We suggest you make a note of the shipping reference given when you sent the item back. This will allow you to track your parcel at every stage of delivery, including when we receive it.
Should you have any queries about your return, please feel free to contact our Customer Services team.
*Please note, during peak periods returns can take up to 5 working days to process.